Service Delivery

Last updated: 2 November 2026

1. What you receive

A digital service delivered in the browser at rishi.chat and in Telegram: the calculation of a Vedic birth chart and interpretative answers to the questions you ask about it.

Nothing is shipped physically. Nothing needs to be installed: a web browser or Telegram is enough.

2. When you receive it

Energy is credited to your balance automatically, normally within seconds of the payment being confirmed by Keepz. If it has not arrived within one hour, contact support.

Each consultation is produced on demand: you send a question and the answer arrives in the same chat, normally within one to three minutes.

The Service operates around the clock.

3. What you need

An account on rishi.chat (e-mail, or sign-in with Telegram) or a Telegram account, and your birth date, birth time and birth city. Without an accurate birth time the chart cannot be built correctly.

An internet connection. No specific device or operating system is required.

4. If something goes wrong

If an answer does not arrive, or energy was not credited, write to support@rishi.chat or raise it inside the bot. We reply within 72 hours.

Where a consultation failed through our fault, the energy for it is returned to your balance.